Empathy is THE skill to develop for a manager. It's not just me saying it! This is the observation of the American consulting firm Development Dimensions International (DDI), which has surveyed more than 15,000 leaders in 300 companies across 18 countries for more than a decade. A report it published in 2016 indicated that the leadership skill...

Most of the HR professionals that I work with are very busy, they have busy days with long lists of tasks to accomplish, to which are added daily renewed emergencies. Does that sound familiar? In this context, we address the first file that lands on our desk without question and we dive into operations. But is it in this operational whirlwind...

What leadership style do you think makes you a better manager? I hear some people say it's the coach leadership style, others say it's the visionary or the democratic. In fact, you're all somewhat right, but you don't have the right answer! It is by using several leadership styles, alternately according to the context, that you become a better...