(episode available in French)
Young leaders are facing many challenges as they are progressing and proving their worth in the workplace. At only 38 years old, Marie Hélène Cloutier became Executive Director - Customer Experience for exo, the organization operating commuter trains, adapted transit and intercity buses in the Greater Montreal area. According to Cloé, Marie Hélène's ability for introspection partially explains her success in businesses such as Transdev and Keolis (Orléans Express). As a guest on Confessions of leaders, Marie Hélène also shares her tips on curiosity and listening, leading her to be recognized with the prestigious "Relève, femme d'exception" award presented by the Fédération des chambres de commerce du Québec in 2019.
Multidisciplinary manager for 15 years in different sizes organizations, Marie Hélène Cloutier is currently Executive Director, Customer Experience at Exo, the organization operating commuter trains, adapted transit and intercity buses in the Greater Montreal area. Working in the transportation industrie for more than 7 years, she has lead many innovative projects. Her leadership is a mix of managerial courage and inspiring goodwill.
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